At Patoliya Exports, we are unwavering in our commitment to delivering your order with good-quality packaging within the given time frame. We ship throughout the week, except on public holidays.

1. Shipping Time: Orders are usually dispatched within 2 business days. Delivery time may vary depending on your location.
2. Shipping Charges: Shipping charges are calculated based on the weight of the products and the delivery location. The charges are determined by the courier service we use and are based on their standard rates. The charges will be displayed at checkout.
3. Shipping Methods: We use reliable courier services to deliver your orders. The courier service we use will depend on your location and the size and weight of your order. We strive to choose the most efficient and cost-effective method for each order.
4. Tracking: Once your order has been shipped, we will provide you with a tracking number to track your order if the shipping method has it.

At Patoliya Exports, we are committed to ensuring your satisfaction with every purchase. If you are not satisfied with your order for any reason, please contact our customer service team. We will do our best to resolve the issue to your satisfaction.

1. Returns: You may return any item within 4 days of receiving your order. The item must be unused, in its original packaging, and in the same condition that you received it.
2. Return Process: To return an item, please contact our customer service team. You will be responsible for the cost and arrangement of shipping the item back to our office at (Patoliya Exports, B-62, Bileshwar Ind. estate - 2, Ahmedabad, Gujarat, India - 382415.). Once we receive the item, we will inspect it and notify you of the approval or rejection of your return. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.
3. Cancellation: Orders can be cancelled before they are shipped. Once the order has been shipped, it cannot be cancelled, and you will need to follow the return process.
4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.